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Terms for Your Account in Malaysia

These Terms explain how your account, Touch 'n Go transactions, and rounds in Lucky Blackjack or Aviator are governed, including identity checks, settlement, interrupted sessions, and dispute steps.

Account agreementGame-round rulesTransaction conditionsLocal-law eligibility

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Rules for Lucky Blackjack and Aviator

highland99 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms form the agreement between you and us when you create or use an account. They explain legal-age and location checks, one-account rules, accurate account details, credential care, game-round settlement, prohibited conduct, wallet entries, withdrawals, suspension, closure, complaints, and changes to the agreement. A deposit

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through Touch 'n Go, GrabPay, Boost dan FPX is treated as received only after the wallet records it; these transfers often appear within a minute, although provider checks or outages can delay them. A withdrawal remains pending until identity, ownership, and transaction checks are complete, and
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any applicable timing is measured from approval rather than submission. For Lucky Blackjack, 32 Cards, Football Studio, Aviator, Royal Fishing, and Magician Secrets, the recorded round result and relevant game rules determine settlement, subject to investigation of faults or misuse. Access and eligibility depend on local
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law and are available where local law permits. If a clause conflicts with mandatory Malaysian law, that law applies to the extent required while the remaining clauses continue.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT OUR TEAM

Ask Us About These Terms

Questions about acceptance, an account restriction, a settled round, or a transaction clause should include the date, account identifier, and relevant reference number. We use those details to locate the version of the Terms and records that applied at the time. Do not send passwords or one-time codes. Our team can explain how a clause is applied, record a complaint, and route a formal notice, but cannot change mandatory legal requirements.

Team online

Terms chat

Open in-account chat and choose the Terms topic. Tell us which clause or event concerns you, and we will record the conversation against your account, explain the next step, and never ask for your password or one-time code.

Terms contact form

Use the contact form to send a longer Terms query or formal notice. Include your account identifier, dates, transaction or round references, and the outcome you seek so our team can trace the relevant records and respond in context.

Account message thread

From your account message centre, reply to a restriction, verification, or settlement message. Keeping the thread together helps us match your response with the clause, timestamp, records, and supporting evidence used for that decision.

HOW WE HANDLE

How highland99 Records Your Agreement

We present acceptance during account creation and when a material Terms change requires fresh consent.

Contract data

The Terms permit us to use account, identity, round, and transaction data to perform the contract, check compliance, settle activity, handle disputes, meet legal duties, and document why a contractual decision was made.

Cookie clauses

Cookie clauses distinguish services needed for sign-in, security, and remembered settings from optional measurement. Your available controls appear in the cookie panel, while blocking required cookies may affect account access described in the Terms.

Account security duties

You must keep credentials and one-time codes private, check account activity, and contact us promptly about unknown access. We secure our systems and assess reported sessions, device records, and account activity before deciding any contractual remedy.

Record retention

We keep contractual acceptance, identity checks, wallet entries, round records, and correspondence for periods tied to law, accounting, fraud prevention, and disputes. A deletion request may not override a retention period that we are legally required to observe.

Terms contact

Send Terms and data-use questions through in-account chat or the contact form. We may ask you to verify account ownership before discussing stored records, restrictions, settlement decisions, or a request tied to your identity.

Corrections and changes

Ask us to correct inaccurate account details through support. Contract wording cannot be edited for one account, but you may close your account if you do not accept a future change, subject to unresolved balances, disputes, or duties.

Answers About Your Contract With Us

These answers address when the Terms bind you, who may hold an account, how records support decisions, and what happens if access is restricted. They also explain transaction treatment, contract changes, and how to question an outcome. Each answer summarises the agreement rather than replacing its full wording, so read the applicable clauses before accepting or continuing to use your account.

These Terms become binding when you indicate acceptance during account creation or continued use after a notified change, where that method is legally valid. The dated version shown at acceptance governs your account unless mandatory law requires a different result.

You may open an account only if you meet the legal-age, identity, location, and one-account conditions stated in the Terms. Access and eligibility depend on local law and are available where local law permits.

If you disagree with the current Terms, do not accept them or use the affected services. If you already have an account, contact us about closure and settlement of any remaining balance, pending transaction, dispute, or unresolved contractual obligation.

We retain the acceptance version and time, identity-check outcome, account changes, wallet entries, round records, and support correspondence. These records help us perform the Terms, investigate disputes, meet legal duties, and document settlement or restriction decisions.

The Terms allow temporary restriction or closure where checks are incomplete, credentials appear compromised, prohibited conduct is suspected, local law prevents access, or contractual duties remain unmet. We assess available records and relevant circumstances before issuing the account decision.

A transfer is credited when our wallet records confirmed receipt, not merely when you submit it through Touch 'n Go, GrabPay, Boost dan FPX. Withdrawals require the identity, ownership, account, and transaction checks described in the Terms.

Contact us through in-account chat, the contact form, or the message thread linked to the decision. Quote the clause, date, and reference number; we will log your complaint, examine the relevant records, and explain the next available step.

Terms for Your Account in Malaysia

Ask Us About These Terms

Terms chat

Terms contact form

Account message thread

How highland99 Records Your Agreement

Contract data

Cookie clauses

Account security duties

Record retention

Terms contact

Corrections and changes

Answers About Your Contract With Us

01 When do these Terms become binding?

02 Who may open an account?

03 What if I disagree with the Terms?

04 Which records support contractual decisions?

05 Why can account access be restricted?

06 How do the Terms apply to local transfers?

07 How can I question a Terms decision?

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